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Emergency and Trauma Services

Comprehensive Care When You Need It Most

At Archbold, we know a trip to the emergency department can be overwhelming and sometimes frightening, especially if you don’t know what to expect. While you can never be fully prepared, knowing what to expect during an emergency room visit can help ease your mind. Feel free to browse our locations to see which emergency room is closest to you.

For more information regarding emergency and trauma services in Thomasville and throughout Thomas County, don’t hesitate to contact us today. Our dedicated team can be reached at 229.228.2000.

What to Expect During an Emergency Room Visit

Step 1: Triage

Upon your arrival, you will be placed in what we call “triage.” During triage, a registered nurse will talk with you to learn about your medical condition and symptoms. This will determine if any immediate care is needed. Depending on the severity of your illness or injury, you may be seen sooner, or you may have to wait for more severe triage cases to be seen before you.

Step 2: Exam Rooms

Once you are taken to a treatment room, your nurse will make every effort to ensure you are as comfortable as possible. Your nurse will ask you medical questions and will perform a general exam to bring to your physician. An emergency department healthcare provider will conduct a full evaluation and may order tests as needed to diagnose or treat your condition.

Step 3: Testing

Depending on your symptoms, your healthcare provider may order tests such as lab work or radiology imaging to determine your medical condition. To ensure the highest degree of accuracy, specialists will evaluate your tests before a comprehensive diagnosis can occur. Please know that if your healthcare provider orders testing, your emergency room visit could potentially take a little longer.

As soon as your lab or radiology results are available, your physician will explain the findings and treatment options available to you. Occasionally, additional testing may be necessary and will be administered through the diagnostic process to confirm detected injury or illness.

Step 4: Treatment

Depending on the nature of your emergency room visit, treatment may be simple or complex. Your treatment options may take a few minutes or several hours, depending on your illness, injury, or wait times associated with the emergency department in question.

Step 5: Registration Completion

Once you are treated by a healthcare provider, a patient access representative will meet with you at the discharge desk to review the information you submitted upon your arrival.

This information is imperative, as it helps us:

  • Follow up to share any test results that may not be ready before you are discharged

  • Submit your insurance claim quickly and correctly

  • Inform you of any out-of-pocket costs not covered by insurance

A registrar will request your insurance, co-pay, co-insurance, or self-pay deposit before you leave the emergency department. Archbold’s Financial Assistance Program is available to assist eligible uninsured or underinsured patients with medical bills that are beyond their ability to pay.

Step 6: Discharge

Your healthcare provider will determine if you are able to be discharged from the emergency department, or if your condition requires hospital admittance. Your physician may speak with your primary provider or other specialists regarding your treatment, as necessary.

Emergency Care

For emergency and trauma services, our dedicated and compassionate emergency room staff is here to help you heal. Patients at the emergency department may have one designated visitor in the waiting area and at the bedside as appropriate, or two if the patient is a minor.

Don’t wait to receive the care you need. Visit an Archbold emergency department today for immediate and effective treatment methods. For more information, contact a team member at 229.228.2000.

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